The key your "super" is using is called a master key. To understand how master keys work, you first have to have a basic idea of how locks and keys work.
Although locks come in all shapes and sizes, with many innovative design variations, most locks are based on fairly similar concepts. The most common lock design is the cylinder lock. In this design, the key turns a cylinder, or plug, which turns an attached cam. When the plug is turned one way, the cam pulls in on the bolt and the door can open. When the plug turns the other way, the cam releases the bolt and a spring snaps it into place so the door cannot open.
Inside a cylinder lock, there is a sort of puzzle, which only the correct key can solve. The main variation in lock designs is the nature of this puzzle. One of the most common puzzles is the pin-and-tumbler design.
The main components in the pin-and-tumbler design are a series of small pins of varying length. The pins are divided up into pairs. Each pair rests in a shaft running through the central cylinder plug and into the housing around the plug. Springs at the top of the shafts keep the pin pairs in position in the plug.
When no key is inserted, the bottom pin in each pair is completely inside the plug, while the upper pin is halfway in the plug and halfway in the housing. The position of the upper pins keeps the plug from turning -- the pins bind the plug to the housing.
The shafts of a pin-and-tumbler lock contain several springs and tiny pins.
When you insert a key, the series of notches in the key push the pin pairs up to different levels. The incorrect key will push the pins so that most of the top pins are still partly in the plug and partly in the housing. The correct key will push each pin pair up just enough so that the point where the two pins come together lines up perfectly with the space where the cylinder and the housing come together -- this point is called the shear line.
The right combination of pins lines up perfectly with the notches in the key.
Some locks are designed to work with two different keys. The change key will open only that specific lock, while the master key will open that lock and several others in a group. In these locks, a few of the pin pairs are separated by a third pin. This third pin is called a master wafer or spacer.
When three pins are combined in a shaft, there are two ways to position the pins so they open the lock. The change key might raise the pins so that the shear line is just above the top of the master wafer, while the master key might raise the pins so the shear line is at the bottom of the master wafer. In both cases, there is a gap at the shear line and the key is able to turn.
In this lock design, the lowest pin is the same length in each lock in the group, but the master wafer varies in length. This lets the person with the master key access any lock in the group, while someone with a change key can open only his or her own lock.
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